Secure Server Connection
Enable our Zero-Code Syncing by whitelisting our secure IP address.
Why is this required?
By default, secure hosting platforms (like cPanel) block outside connections to protect your data. To allow Akmond Notify to silently monitor your failed transactions and trigger instant WhatsApp alerts without you writing any code, you simply need to tell your server to "trust" our official Engine IP Address.
The Akmond Sentinel IP Address
Copy this IP address. This is the highly-secure route we use to communicate with your platform.
How to Whitelist in cPanel (1 Minute)
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Log into your website's cPanel.
Log into the hosting account where your VTU or E-commerce database is currently hosted.
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Find the "Remote MySQL" icon.
Scroll down to the Databases section of your cPanel and click on Remote MySQL®.
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Add the Trust Rule.
In the "Host (% wildcard is allowed)" field, paste our secure IP address:
163.61.236.12 -
Save and Activate.
Add a quick note like "Akmond Notify Engine" and click Add Host. You are completely done! Your server will now accept connections from our dashboard.
Troubleshooting Connection Issues
If you have added the IP but your Akmond Dashboard says "Connection Failed", please check the following:
- Ensure you are providing the correct Database Name, Username, and Password in the Akmond Dashboard.
- Verify that the database user you created has been assigned to the database with privileges.
- If you manage your own VPS (Virtual Private Server), ensure your edge firewall (UFW, CSF) allows incoming TCP traffic on Port 3306 from our IP.